Ryan, was fabulous and listens to the full problem, they were quick they got my ac and heater to work after two seasons with neither. Definitely recommended, affordable for what I had done. If extensive work is needed they speak to u first and give options. High recommend
Thank you, Katy for the excellent review!
Thank you, Roger for the excellent rating!
Thank you, Darrell for the excellent rating!
Guys were nice and friendly and inspection was thorough! Got what I wanted done in a timely manner. Will definitely be back if my vehicle has issues.
Thank you, Joshua for trusting us with your vehicle and for the excellent review!
Shepherd took great care of my 20 year old Mercury. It just had 31,000 miles, but needed its 20 year old fluids flushed and changed, and needed to replace leaking air suspension components, and AC that was not cooling properly. Things work perfectly after the changes.
Thank you, David for the excellent review!
Want to give a zero star. Wanted me to pay three times more than what the actual real problem was, took it for a second look and almost all the problems they said I needed to fix are not an issue at all and didn’t even find the actual problem that two other places ended up agreeing what the problem was without charging me 200.00. Will never go back again and will tell anyone not to use this place!
Thank you for the excellent rating!
Shepherd Automotive has been my "go to" for over 10 years. They are honest and work hard to continue to earn my business. I have vehicles from a 1999 Ford Ranger to a 2019 Infiniti.....they take of them all; from simple to complex. And they stand behind their work.
Thank you, Greg for trusting us with all your vehicles and for the excellent review!
I should not have used you all. I didn’t like the experience from the start. Up front payments, half down is the first time I experienced either one of these at a repair shop. Then to receive a list of recommended maintenance items a mile long that had nothing to do with the reason I brought it in. Some of these recommended items were also really questionable due to some of my research. I would also say one of my original reasons for bringing it in was not fixed completley.