Google review 9/1/2022Great experience with quick turnaround and good communication.
Thank you for trusting us with your Focus.
Google review 8/28/2022I wasn't happy about the results in this job.
Google review 8/26/2022They did a Jasper warranty engine replacement. Did me a solid by installing a custom oil pickup tube upon my request so it wouldn't eat itself alive again. That part was great. Rough part was they didn't tighten the upper radiator clamp in the right spot so it leaked coolant about 5 mins down the road. So I had to retighten it and locate it to the correct location. That wasn't that big of a deal, but worth mentioning. The part that irritated the hell out of me is when I went to swap in a new cam this week, I realized the crank bolt was never actually installed. Pretty irritated about that but it's got one now since I had one ordered already for the cam swap. The A/C also stopped working after the swap too so that's another issue I'll sort out later. They are good dudes, just wish the fit and finish was better. As for Jasper, I found a random washer sitting under one of the valve springs. So there's that, lol
Justin, Thank you for taking time to review our business. We did try to accommodate your custom, high performance vehicle, which isn't something we normally do. Our business is repairing vehicles to factory specifications. It's possible the bolt vibrated loose on your high performance engine. At any rate we do apologize for your less than top notch service experience. Our goal is top notch fit and finish on every car. Thanks again for coming in.
Google review 8/25/2022Great shop, I trust them with my vehicles and always give this place as a recommendation to others. They now have a way to send you a message of work they recommend, you can easily accept or deny that work. No pressure from them but they'll keep you informed on items that are most important.
Thank you for trusting us with all your vehicles.
Google review 8/19/2022They helped with figuring out what was exactly wrong with my vehicle. Thank you so much. Very helpful, informative, very nice people! Definitely recommend if you are think you have something wrong with your vehicle!!! Great service vehicle feels great!!
Thank you for the excellent review.
Google review 8/11/2022Very knowledgeable work force. They caught issues dealership missed. I recommend them.
Thank you for trusting us with your Murano.
Google review 8/10/2022They were very helpful, they gave me a ride to me house as well so I didn't have to wait at the shop
Google review 8/4/2022Thank you for trusting us with your Sierra.
Google review 8/2/2022Thank you for trusting us with your CX-9.
Google review 7/20/2022As a walk-in they accepted the vehicle to keep and evaluate my noted problems…after inspection of vehicle, at the end of the day, they offered several options of services. I chose services to complete and Shepherd Automotive had the auto returned to me repaired within 3 days.
Thank you for trusting us with your S-10.
